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See how you can find solutions to these problems, making managing your finances much easier from now on.

What happens if my advisor leaves the financial industry and I am left without a contact person?

Our experience shows that turnover in the capital market is less common than in other financial areas. The average number of years our team members have spent in the financial industry exceeds 10 years. Professionalism and expertise are guaranteed, and with our unique aftercare service, continuous communication is ensured. One of our key goals is for our clients to feel secure and always have someone to turn to with questions.

What guarantees that I will always receive a straightforward and honest answer to my questions? They won’t hide any fine print.

Our advisors work under the supervision of the Hungarian National Bank (MNB) and the Finanz Markt Aufsicht (FMA). We carry out our processes in accordance with the MIFID2 regulations, which require us to provide exhaustive information in full detail, as stipulated by the laws! Transparency is essential.

What is the guarantee that I am managing my finances in a safe and transparent legal environment?

One of the most important aspects of investment is always the banking background, and selecting the right one minimizes risks by itself. In Austria, the following organizations regulate and supervise service providers:

  • Austrian National Bank
  • Austrian Financial Market Authority
  • Austrian Deposit Insurance Fund
  • Austrian Banks and Bankers Association
  • Typically, the world’s most renowned auditor is Ernst & Young

 

The bank system’s credit rating: AAA

True security, paradoxically, can only be found in development, renewal, and change.

Anne Morrow Lindberg

Is there a guarantee for investments and deposits?

Our advisors provide accurate and detailed information on the regulation to ensure predictability. Of course, it is essential for you to work with a company that is registered with the necessary regulatory authorities and operates fully transparently while adhering to legal guidelines. In this case, it is possible that you not only benefit from the guarantees provided by the Hungarian banking system but also gain access to opportunities in other European countries. In these countries, the focus is placed on institutional stability, prudent operation, and the protection of clients’ investments, with compensation being provided within 20 working days in the event of a bankruptcy.

If I knew that my neighbor or friend is their client, I would feel more comfortable! Is there a way to disclose their clients?

We also agree that customer satisfaction is one of the most important factors in today’s world. Therefore, we strive to cater to our clients with all of our services. However, there is one thing we cannot do: we cannot disclose our clients’ data, as data protection (NAIH-86539/2015) and banking secrecy define our operations!

Before making a decision, do I have the opportunity for the data and facts to be analyzed?

The MIFID 2 regulation obliges us to provide all information related to your potential investment to our clients. Additionally, we focus on assessing the possible risks and needs, and we prepare offers based on your expectations. Due to our unique needs assessment process – the Constructive Consultation – we also require thorough and detailed information to be able to prepare an offer for you in the future. The decision always remains in your hands!

If my ideas change, will I have the opportunity to consult and make adjustments? I don't like to be rushed!

An investment takes time, and we regularly emphasize this. We don’t pressure our clients, and we won’t pressure you either. Our unique aftercare service was specifically designed to ensure balanced cooperation with our clients. Our colleagues are required to maintain contact with clients. Based on our clients’ needs, we offer the following services:

 

  • Information about new products – Updating client data (if necessary)
  • Receiving and forwarding additional client instructions – Forwarding client inquiries
  • Information and coordination regarding deposit holdings
  • Coordination of specific questions, requests, and needs

If the above question is on your mind, we recommend the following wealth management services for your consideration.

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Smart and Green

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